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POLICIES

Overnight Stay Policies for
the White House Hotel

01

Hotel Check-In

One day before your arrival, you will receive an email with specific check-in instructions. Our team will greet you at your arrival time [between 4:00 pm - 6:00 pm], show you the building, and introduce you to your private room. After initial check-in with the hotel, you will be welcome to access the building on your own.

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For early check-in, early bag drop off, or late check-in, please contact a member of the White House Hotel 24 hours prior to your arrival.
 

Additional fees may apply. ​​

02

Hotel Check-Out

Suites are available until 10:00 am on the day of departure. Late check-outs must be requested [and approved by the White House Hotel] 24 hours prior to your arrival.

 

Unscheduled late check outs could result in a $150 fee.

03

Cancellations + Refunds

Payment is required in full at the time of booking. Cancellations made at least 7 days prior to arrival will receive a full refund. For cancellations without 7 days notice, no refund will be provided.
 

Changes in reservation date or early departures will be treated as a cancellation.

Room rates are subject to availability and may change without prior notice.

04

Incidentals and Damages

As a last-of its kind historical space, incidentals and damages are taken seriously.

 

Incidentals are charged on a case-by-case basis for any items removed from rooms or public areas. Damages to the property [or any of its contents] may incur additional fees.

05

Restrictions

Smoking | The White House Hotel strictly prohibits smoking and vaping both indoor and on the outdoor premises.
 

Maximum Occupancy | The maximum occupancy per room is 2 guests. Please contact the White House Hotel for infant exemption.

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Pet | To prevent damage to antique furnishings, pets are not permitted within the hotel.

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​Wheelchair Access | Due to the historic nature of the building, the White House Hotel cannot accommodate wheelchair access to guest suites. 

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Children | Children 12 and under are not permitted to stay overnight. Please contact the White House Hotel for infant exemption.

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Staff Availability | Outside of emergencies, communication with the White House Hotel is available between 9:00 am and 9:00 pm. 

06

Parking

Free street parking is available outside the private guest entrance located on Wharf Street.

A minimum 2-night stay is required during weekends.

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07

Questions

For questions regarding your reservation, future booking, or the White House Hotel, please email: info@thewhitehousehotel1868.com

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We look forward to hearing from you!

White House Hotel

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