GENERAL POLICIES

Please read the following general policies and information for both tour and overnight stay visits. 

TOUR POLICIES

  • The tour rate is $10 per person. Children ages 4-12 are $5, ages 3 and under are free.

  • Due to the nature of the building, children under the age of 12 are only permitted when paired with an adult. Two children require two adults to accompany them, three children require three adults, etc.

  • Self-guided tours typically last from 30 minutes to 2 hours.

  • Hotel staff will start you on your journey with a few-minute walk through, then set you on your way to explore. Feel free to ask questions at any time. There are framed informational pieces throughout the hotel that provide details about the historical significance of each room.

  • The tour includes two to three flights of stairs and quite a few uneven floor transitions in the old building. Please take your time.

  • We ask that guests not touch any contents and please be respectful since most items and furnishings within the hotel are fragile.

  • COVID-19 information: For the safety of our guests and staff, we ask that patrons wear a face covering inside the hotel common spaces.

 

Tour Hours of Operation:

Walk-in tours are available during these hours

Friday 4pm-10pm

Saturday 10am-10pm

Sunday 10am-4pm

OVERNIGHT-STAY POLICIES

Check-in/Checkout

  • Guests may check in between the hours of 3pm and 8pm. If you anticipate arrival outside of these hours or would like to drop off your luggage early on your date of arrival, please call to make arrangements with hotel staff.

  • Checkout time is at 10am. Should you require a late checkout, please arrange with hotel staff.

 

Rates

  • Room rates posted are subject to availability and may change without prior notice.

  • Please use our booking tool to view specific room rates.

 

Cancellation and Refund Policy

  • Payment is required in full at the time of booking. Cancellations made at least 7 days prior to arrival will receive a full refund. For cancellations without 7 days notice, no refund will be provided. Changes in reservation date or early departures will be treated as a cancellation.

Restrictions

  • Smoking: Smoking inside the White House Hotel and on the outdoor premises is strictly prohibited.

  • Maximum Occupancy: Maximum occupancy per room is 2 persons. Please call if you have any questions.

  • Pets: To prevent damage to furnishings, pets are not permitted within the hotel.

  • Wheelchair Access: Unfortunately, due to the historic nature of the building, the hotel is not designed for wheelchair access. However, the first floor can be made accessible for viewing by calling ahead to make special arrangements with staff. 

  • Children: Children under 12 are not permitted to stay overnight.

 

Building Access

  • Guests can enter the hotel through the saloon doors on Wharf Street or the 1st street gate.

  • Due to the unique and historic nature of the hotel and its contents, the main hotel door is locked each night at 10pm. Guests staying overnight will not be able to access the hotel entrance after this time. Exceptions can be made if arranged ahead of time with hotel staff. 

  • Guests will have access to the saloon with limits after hours. We ask that you please be respectful of other guests and of the many fragile items within the saloon.

 

Minimum Stay Requirements

  • A minimum 2-night stay is required during weekends.

 

Parking

  • Parking is available on Wharf street or 1st street. For large groups, there is additional parking in the riverside lot directly across from the hotel.​

QUESTIONS

Should you have any questions or concerns about our policies, please do not hesitate to reach out.